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Terms & Conditions

Legal Disclaimer

Welcome to Khaos Creates! We strive to provide clear and transparent terms and conditions for our customers. Our terms and conditions are designed to establish the legal boundaries governing activities on our website, ensuring a secure and trustworthy experience for all our visitors and customers.

Understanding Our Terms & Conditions

Our terms and conditions are tailored to the specific needs and nature of our e-commerce platform, ensuring that both our customers and our business are protected. By defining these legally binding terms, we aim to outline the rights and responsibilities of all parties involved.

Key Elements of Our T&C Document

Our terms and conditions cover a range of essential aspects, including user eligibility, payment methods, potential changes to our offerings, warranties, intellectual property rights, account suspension, and more. 

Our Terms & Conditions

Khaos Creates, LLC (hereinafter referred to as company, site, we) reserves the right to modify or update these Terms at any time by posting on the Site or by any other reasonable means of communication. We also reserve the right, at any time, to modify or update additional company Policies in the same manner. You confirm your acceptance of the modifications or updates by continuing to use the Site. SHIPPING Shipping and processing charges are to compensate us for the cost of processing your order, packing, and delivering the products you purchase. We encourage you to also review detailed information about our shipping and processing fees. TAXES Khaos Creates LLC is not responsible for any taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer. INTELLECTUAL PROPERTY Site Materials, (including all of its information and contents such as photographs, images, text, data, wallpapers, icons, characters, artwork, graphics, page layout, form, music, sound, messages), is the property of Khaos Creates, LLC. Materials are broadly protected by applicable laws in the United States. You may not download, upload, copy, print, display, reproduce, publish, license, post, distribute, or otherwise use any Site Materials in whole or in part for any public or commercial purpose without specific prior written permission from Khaos Creates, llc. ACCESSIBILITY We work to make this Site content accessible and user-friendly. If you are having difficulty viewing content or navigating this site, please contact us at khaoscreatesmedia@gmail.com.

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Customer Care

Need help with your order? We're all about excellent customer service. We work with you to resolve issues; please contact us with questions at khaoscreatesmedia@gmail.com.

 

You can also see the Frequently Asked Questions for immediate answers.

Shipping Policy

Shipping charges are to compensate us for the cost of processing your order, packaging supplies, and delivery. We ship to the United States and internationally through USPS services that offer tracking and insurance whenever possible. 

 

Shipping to the U.S.  with USPS Priority Mail® typically takes 3-5 business days and shipping internationally with First-Class Package International Service® typically takes 6-10 business days.

 

We are committed to sustainability and will always seek to use recycled and recyclable shipping items when possible. Larger items are double-boxed to avoid breakage and all packages have a fragile notice to reduce mishandling. 

Return &
Refund Policy

Returns are accepted on a case-by-case basis. The buyer will have to cover the cost of shipping and be responsible for safely packing the products being returned. All pieces must be received in the condition they were purchased. 

 

RETURNS

Request returns by contacting us at khaoscreatesmedia@gmail.com. The request will be reviewed within 3 business days. Approved returns are refunded to the original payment method. Please allow processing time for banks and credit card companies to complete refunds. 

 

EXCEPTIONS 

We do not accept returns on discounted items, marked 'final sale', 'seconds' or 'happy accidents'.

Privacy &
Safety Policies

Protecting our customers' privacy is our highest priority. This policy describes our procedures for the collection, use, and disclosure of customer information. When you conduct a transaction on our website, as part of the process, we collect information you give us such as your name, address and email address. Your information will be used for the specific reasons stated only: - To provide and operate our Services; - To provide our Users with ongoing customer assistance and technical support; - To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; - To comply with any applicable laws and regulations. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at khaoscreatesmedia@gmail.com We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Last updated April 30, 2024.

Payment Method
Policy

We strive to offer a seamless shopping experience with multiple payment options to meet your needs. Please review our payment methods policy to understand the available options and any related guidelines.

 

ACCEPTED PAYMENT METHODS

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card will be charged at the time of purchase. Ensure your billing address matches the address on file with your card issuer to avoid processing delays.

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  • PayPal: PayPal allows you to make secure payments using your PayPal balance, linked bank account, or credit/debit card. You will be redirected to the PayPal website to complete your transaction.

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  • CashApp: $khaoscreates

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We reserve the right to update or modify this payment methods policy at any time. Changes will be posted on this page and will take effect immediately upon posting.

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